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Please use the form at the bottom to contact any of our Group Leaders.

ERP Networks

A+

[Infor A+ users]

The A+ Network is for all users of Infor's A+ ERP system. Our goals include:

 

  • Developing and voting on ERP issues for future software releases.
  • Providing a common voice to Infor.
  • Providing a forum for discussions on best practices and anything else that bugs you.
  • Providing educational opportunities to promote better use of the A+ product.

 

(Formerly known as NAPCG, the National A+ Customer Group)

Lisa Hathaway

Manger of Information Systems
BJG Electronics

New York City, NY

(631) 737--1234

FACTS

[Infor FACTS Users]

The FACTS Network is open to all users of the FACTS ERP. Our mission is to:

 

  • Develop software issues lists to recommend to Infor for future software releases.
  • Act as a common voice to Infor.
  • Provide a forum for users to discuss best practices, problems, solutions, or anything else that bugs you.
  • Provide educational opportunities to promote better use of the FACTS software.

Shari Necheles

Director of Information Technology

Lewis Paper

Chicago, IL

(847) 520-3386 x227

 

Della Coffelt

CIO

Distributors Corp of America (DCA)

60 South Front Street

Memphis, TN

(719) 339-7923

SX.e

[Infor SX.e Users]

The SX.e  Network is a common forum for all users of Infor's SX.enterprise ERP system. All topics are open for discussion. Associate!

Terri Turello

Calverley Supply

6306 15 Mile Rd.

Sterling Heights, MI

(586) 979-1370

Warren Navarre

Sanders Supply

Hot Springs, AK

(501) 547-3180

SWA

SHIMS Wholesalers Association
[Infor SHIMS Users]

SWA, the SHIMS Wholesalers Association, is a Group for all SHIMS users. Connect with your fellow users to share mods, discuss best practices and find solutions to all your problems.

 

The SWA meets independently from TUG. Check the online portal SHIMS group for meeting information.

What is a Network?

TUG's Networks are the backbone of TUG.

 

A Network is where you will find others in your specific industry, using your ERP or in your specific position. SIGs are where product enhancement requests are voted upon and given to Infor Distribution product managment for future releases.

See below for a complete list of Networks, along with the contact information for their leaders.

 

How to Join a Network

First - Join TUG and log into the Member Portal.

 

And then - in the Community area of the website, click on Networks. Choose the Network you wish to join and start participating!*

 

*Please note that some Networks are invitation only. Most, however, are open to all TUG members in good standing

Specialty networks

AIM

(Advanced Inventory Management)

[Infor SX.enterprise users]

The AIM Group is dedicated to the promotion of best practices of Advanced Inventory Management for users of SX.enterprise.

Ross Denton

VP Purchasing and IT

Quality Pool Supply

Clio, MI

(810) 670-2140

 

Enterprise Customer Network
[Infor SX.enterprise users]

Membership in the ECN is

by invitation only.

Brandy Alderman

Director of Information Technology

First Supply LLC

6800 Gisholt Drive

Madison, WI 53713

Dale Haynes

VP Purchasing & Inventory

Reinders

Sussex, WE

(262) 372-5870

Reporting &

Analytics

[All Infor Users]

The Reporting & Analytics Group is a forum for open discussion on how to best utilize reporting tools in as many creative ways as can be done. This group is agnostic of both ERP and reporting solution, and we invite and encourage participation by vendors so they may see what functions and features the user base is most interested in adding or improving across all platforms.

Assembly & Service

[Infor SX.enterprise users]

The Assembly and Service Group is a forum for companies that assemble products within their distribution business. Many of the users use either Service Warranty, Kit Production or Value Add or all three.

Brett Johnson

Systems Administrator

First Supply LLC

Annapolis Junction,

Maryland

John Kociuba

General Manager

RW Gibson Consulting

Edmonton, Alberta

Dean Wagner

Corporate Director of IT

3E

Windsor Heights, IA

(515) 273-0291

EUG

Electrical Distributors

[Infor SX.enterprise users]

The EUG Group is a forum for Electrical Distributors using Infor's SX.enterprise ERP. Our goals include:

 

  • Developing and voting on ERP issues for future software releases.
  • Providing a common voice to Infor.
  • Providing a forum for discussions on best practices and challenges facing the Electrical industry.
  • Providing educational opportunities to promote better use of the SX.e product.

Storefront

[All Infor Distribution Product Users]

The Storefront Group is open to all Infor Storefront users and potential users.

 

Our mission is to :

 

  • Solicit members for issues and enhancements to recommend to Infor for future releases.
  • Act as a common voice to Infor.
  • Provide a forum for members to discuss best practices and solutions to eCommerce problems.
  • Provide educational opportunities to promote better use of the Storefront product and eCommerce in general.

Wendy Jindra

Director of IT

American Refrigeration Supplies

Phoenix, AZ

(602) 243-2792

 

BPA

Business Process Automation

[Infor SX.enterprise users]

Larry Puroll

SX Administrator

Production Services Management

1255 Beach Court

Saline, MI 48176

(734) 677-0454

The BPA Group is dedicated to helping you use cutting edge technology to automate and streamline your operations. Whether it be a solution offered by Infor, a third party provider or even open source, this group is a forum to share ideas and learn how to take advantage of the most current and advanced technologies.

Strategic Pricing

All Infor Users

Danny White

Pricing Manager

IAC Electrical Equipment & Supplies

Memphis, Tennessee

(901) 345-7000

The Pricing Group is open to users on all Distribution ERPs. The group provides a forum for members to discuss besst practices and solutions to pricing issues.

Canadian Users

[Infor SX.enterprise users]

Mark Paterson
Vice President

Finance & Operations

Outdoor Gear Canada

Quebec, Canada

(514) 332-1320

eCommerce

[Infor Distribution Users]

Regardless of ERP or eCommerce platform, this Group is dedicated to bringing relevant concepts, industry trends and best practices to the group for all elements of eCommerce.  Some of these elements include content creation, B2B vs B2C considerations, analytics, UX and customer experience, social and content marketing, SEO/Paid, search optimization and more

eCommerce SIG Leader Robin McGuire is also the CIO for Reinders

Robin McGuire

Chief Information Officer

Reinders

W227 N6225 Sussex Road

Sussex, WI  53089

(262) 372-5880

Warehouse

Management

Systems

 

[All Infor Users

The Warehouse Management Systems Group is a forum for all users of TWL, SCE, or any other Infor WMS solution. Our mission is to provide open communication among users to share ideas and promote better use of your WMS.

Andrew Weith

ASW Global Consulting, LLC

Chicago, Illinois

(630) 291-1159

Web UI & Cloudsuite Distribution

 

[All Infor Users

For anyone currently using or considering migrating to WebUI on premises or CloudSuite Distribution (CSD), this group is a forum for users to share their experiences and get their questions answered.

Kathy Lunduist

VP, Professional Services

NSA Computer Exchange

Binghamton, NY

(716) 759-1314

 

PHAC

Plumbing, Heating and Air Conditioning Distributors
[Infor SX.e Users]

The PHAC Group is a forum for Plumbing, Heating and Air Conditioning distributors using SX.enterprise. Our goals include:

 

  • Developing and voting on ERP issues to improve SX.enterprise for PHAC users.
  • Providing a common voice to Infor.
  • Providing a networking forum where users can discuss best practices and share solutions to challenges particular to PHAC distributors.
  • Providing educational opportunities to promote better use of the SX.enterprise ERP.

Erica Easley

Manager of Information

Systems

Charles D. Jones Co.

North Kansas City, MO

(816) 561-3761

Mark Law

Group IT Manager

Hayley Group PLC

West Midlands

United Kingdom

+44(0)121 585 5334

UKUG

United Kingdom Users of Infor SX.enterprise
[Infor SX.e Users]

The UK Group is a forum for users in the United Kingdom, to discuss issues and best practices common to UK distributors. But really it is open to all topics so feel free to share.

Finance

All Infor Users

Suzanne Lomas

CFO

The R.M.Wright Company

Farmington Hills, MI

(248) 476-9800

The Finance Group is a forum to bring together Financial Professionals of all Infor Distribution ERPs to promote discussions among members and educate them on best practices, product enhancements, and software upgrades and improvements.

Jason Emanuel

CFO

Faulkner/Haynes & Associates

Raleigh, NC

(919) 334-6402

FACTS:
Project Management

[Infor FACTS Users]

This Group is for companies using FACTS and heavily engaged in Project Management.

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Have a question about any of the Networks? All of our Network Leaders welcome your questions and feedback.

 

Please use the form at the right and they will get back to you as quickly as possible.

 

Please note:

TUG Members converse freely in the TUG Member portal. Not a member yet? What are you waiting for?

 

 

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