FieldRep - Your customers text. CSD answers. Your team stops fielding routine calls.
Your Customer Service team spends all day answering the same questions: _Is it in stock? What's my price? Where's my order? Can you resend that invoice?_ Every one of those calls keeps someone from selling.
FieldRep lets customers get those answers from CSD in seconds by texting or emailing in plain language, any time of day. There's no app, portal, or login. Customers can search your catalog, see their contract pricing and live availability, check orders and AR, request documents, and place orders or quotes directly into CSD. When a customer needs a person, FieldRep hands the conversation to your team with the full history attached. It also replies automatically in Spanish, Korean, Vietnamese, and other languages.
We'll run a live demo against a CSD tenant, show what customers and staff each see, and walk through a phased rollout. Bring the questions your team hears fifty times a week, and we'll text them in live.


