Unlock ISM extensibility to customize workflows, boost efficiency, and maximize service application value.
As we prepare for TUG Connects 2026, we’re revisiting highlights from our ISM Assembly and Service Network Day last year! In this session, we’ll review the ISM architecture and techniques to apply extensibility to your service application.
We’ll cover:
- Application Architecture
- Tools to apply various extensions
- Apply it: Case Study
By the end of this session, you will be able to:
- Have a better understanding of the ISM architecture
- Distinguish between simple vs. more invasive extensions
Join us to explore how to leverage extensibility in ISM to streamline processes, improve efficiency, and get the most out of the system. Whether you’re an experienced user or just starting your journey with ISM, this webinar will provide practical insights and examples to help you unlock the power of extensibility in your service operations.

