Infor A+ | Infor FACTS | Infor SX.e | Infor CSD |
Infor CSDE | M3 CloudSuite
users
The Independent Association for
Infor Distribution Users
INFLUENCE | SHARE | LEARN | NETWORK | DEVELOP
WHY JOIN TUG?
Just a few of the benefits of TUG membership:
education & training
In addition to an annual conference and Network meetings, twice weekly webinars provide training and education to improve your skills and stay up-to-date with the latest Infor software features and distribution best practices.
networking
Access to a community of experienced users who provide insights, tips, and solutions to common and complex issues.
advocacy
Maximize your usage of Infor's Enhancement Request System (ERS) by socializing your requests within the TUG forums, and helping to shape the future development and improvement of the software.
a marketplace of partners
Connect with our trusted partners who can provide additional software, hardware, or consulting services to complement your main software platform, creating a more integrated and efficient workflow.
Who should join TUG?



Our community is built for anyone invested in maximizing the value of their Infor ERP investment. You’ll fit right in if you are:
- Infor ERP End-Users & Administrators
Companies of all sizes seeking best practices, troubleshooting help, and peer-driven solutions for Infor CSD, Infor CSDE, Infor FACTS, Infor A+, Infor M3 and more. - Anyone Planning for Growth
Whether you’re rolling out your first Infor ERP or scaling across multiple sites, get the guidance, connections and content you need to succeed.
- Infor ERP Power Users & Super-Users
Champions within your organization who want training, to lead training, or share insights in our private forums, and tap into 14 specialized networks for targeted collaboration.
- IT, Finance, & Functional Leaders
Directors, managers and analysts responsible for implementation, upgrades, integrations, change management and cross-team collaboration.
- Solution & Channel Partners
Infor Alliance, Channel and Solution Partners looking to deepen expertise, connect with prospective clients and stay ahead of product roadmaps.
- Third-Party Vendors
Independent software and services providers (non-Infor partners) aiming to showcase offerings, engage with practitioners and grow your network.
- Industry Specialists & Consultants
Consultants, system integrators and industry experts who advise on business strategy, process optimization and digital transformation projects.
Joining TheUserGroup.org gives your entire team access to live webinars, a robust video library, peer forums, and an annual conference—empowering you to solve today’s challenges and anticipate tomorrow’s.
Licensed User Memberships
1 - 50
Infor ERP Licenses
$639/Year
51-250
Infor ERP Licenses
$739/Year
More than 250
Infor ERP Licenses
$839/Year
Infor Partner Memberships
for Infor Alliance Partners,
Infor Channel Partners, and
InforSolution Partners
$879/Year
Third-Party Memberships
for Infor Alliance Partners,
Infor Channel Partners, and
InforSolution Partners
$979/Year
2025 Partner Showcase
Diamond Partner
Platinum Partners
ANNUAL CONFERENCE
TUG CONNECTS 2026: Harmony
May 18-21, 2026
Omni Nashville & Country Music Hall of Fame and Museum®
TUG CONNECTS is the premier event for distribution professionals using Infor Distribution ERPs, offering hands-on workshops, industry-leading keynote speakers, and cutting-edge insights.
Join us May 18-21, 2026 at theOmni Nashville for four days of dynamic networking opportunities, expert-led sessions, and valuable takeaways that will help you stay ahead in a rapidly evolving industry. Then, add-on two half-days forTUG CONNECTS TECH - 8 hours of training from the experts at Infor.
Learn more and mark your calendar now!
Meet the new TUG Chair
Della Coffelt, CSCP
TUG is pleased to announce the appointment of Della Coffelt, Chief Information Officer of Distributors Holding Corp of America, as the board's new Chairman. Della brings a wealth of experience and a solid commitment to the user community, positioning her to lead TUG into an exciting new era of innovation and growth.
With over 30 years of industry experience, including 14 years with Infor, Della has been a driving force in implementing cutting-edge technologies and streamlining operations.
“We are thrilled to welcome Della Coffelt as our new Chair,” said Mark Law, Immediate Past Chairman of TUG. “Her expertise and passion for technology and user engagement make her the perfect fit to lead our organization. We are confident she will drive TUG to new heights and help us achieve our goals.”
Della Coffelt took the main stage at TUG CONNECTS 2024.
Watch her inspiring talk here!