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Special Interest Groups (SIGs) Policies and Procedures

1.1 Each Special Interest Group (“Group”) under the TheUserGroup.org (“TUG”) umbrella organization, must meet the below requirements to be approved as a formal entity under TUG. These requirements are meant to ensure a viable group that meets the needs of and enhances the value to TUG members. The TUG board will work with the Group leaders and committees toward those goals.

1.2 Group Name, Objective, and Purpose

Each proposed or existing Group must have a defined named, objective, and purpose. The group may be organized around an Industry Group, a Job Function (example: Financial/Accounting, etc.), a Specific Distribution Process (Buyers, Supply Chain Management, etc.), an Infor product or partner product, or be a sub-group under a larger Group Members of a Group must maintain a current membership with TUG.

1.3 Group Steering Committee and Charters

A Group cannot be formed without a defined leader and initial steering committee. A draft Bylaws or Charter document should be made available to the TUG board within 60-days of Group formation and should be approved by vote of the Group committee within 90-days.

The document should specify the objective and purpose of the group, the target members or participants, and functions of the group. Specifically, the document should include:

• Objectives and Purpose of the Group

• Target Members/Participants

• Steering Committee Roles, Term Length, and the Nomination/Voting Process.

• Frequency and Form of Meetings

1.4 Group Management

SIG’s will be managed by their respective Steering Committees with the vote/support of its members. Organizing documents must be kept current and filed with the TUG Management Company. The role of the TUG board is to ensure that members are receiving value for their investment and to provide guidance and support to Group committees with the intent of providing vibrant, value added member communities

Meetings: Preparation and Execution

2.1 In person Group meetings play an important role for members. It allows you to build personal networks, meet Group

directly with key Infor contacts, share ideas, and lobby. It also provides a forum for the group to deal with leadership transition and goal setting Adequate preparation is fundamental to a meeting’s success

2.2 Components of a successful Group meeting include:

• Pre-meeting surveys with members to determine interests and current issues.

• Development of a detailed agenda at least 30 days prior to the meeting. The agenda can include:

• Enhancement discussions and voting.

• Co-development projects.

• Best practices sharing (roundtables).

• Modification and/or enhancement sharing

• Industry or application-specific topics.

• Presentations from third-party solution providers or industry experts.

2.3 Staying together as a single group is good up to a point. As the group gets larger, some agenda items are best addressed to the entire group, but others can be broken into smaller breakouts For group sizes of 30 or more, it is appropriate to have some smaller breakouts.

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